Laura Hamrick
of OnTray2Go.com
was our guest for Work at Home Wednesday on
Mom's Morning
Show this past week and we so enjoyed her I decided to rerun her
interview in this episode. You'll enjoy hearing about her
experience as a new mom inventor.
A
smart business woman knows she can't do it all herself. That's why
outsourcing makes sense. But securely share login information can be a
challenge. Tune in - our Tech Advisor Lynette
Chandler of
Tech Based
Marketing shares the one tool she uses.
What's
the most important thing journalists look at when reading your news
release? It's the headline. Mucking it up will only get you in the trash
bin. So learn the secrets of creating a great headline for your release
with Shannon Cherry, the Publicity
Advisor for Work at Home Moms Talk Radio and owner of
Cherry
Communications &
Be Heard
Solutions.
Customer Service Frustrations!
What do you do when something goes wrong?
How do you respond to cranky customers? Does your website provide
good customer support for you? After a particularly rude customer
this week, I'm on a mission to amp up my customer support efforts in all
areas.
If you're a business owner:
-
Create a customer support page at a
minimum.
-
Create a customer support help desk
if possible.
-
Don't hide all of your phone numbers.
If you're a customer:
